In short, on-time or same-day delivery is the reflection of a company’s capability to meet the demands of its customers while maintaining punctuality. It may sound simple and easy at first but it isn’t, especially for new business companies.
You probably heard that chartbuster song that describes the heartbreaking tale of a man who stood before a church helplessly and ended up losing his woman for arriving 25 minutes too late. It’s a soul-crushing story of the previous decade that reminds you of the importance of being punctual.
The same goes for e-commerce businesses and food delivery companies these days. Many things in this world are partial, but one priceless gift that everybody enjoys every day comes in the form of 24 hours. It’s the same for everyone. Then again, no individual would like to waste his/her day waiting for home delivery service providers to bring an item that he/she purchased.
Maintaining punctuality, especially for new e-commerce companies and food delivery agencies are crucial. Punctuality influences the brand’s reputation, reliability, prestige, and the customer’s satisfaction. You know these facts, yet you are often late with your deliveries.
Understanding the importance
An example explained here will help you contemplate the gravity of punctuality for a company that provides door to door delivery service. You heard and tasted the food sold by KFC, one of the fast-food giants that are ruling the world. Back in 2018, the brand experienced a catastrophic failure that forced it to temporarily close 800 of 900 outlets in the UK.
The issue was at the heart of the delivery firm that KFC was partnering with. The delivery company was none other than DHL. A problem with the storage depot system led to interruptions in the distribution. The whole thing bred chaos as the delivery firm failed to supply enough chicken to the outlets. It disrupted the chain operation of KFC. The situation slandered the name of KFC among the public as they started complaining.
Reactions of disappointment among the commoners spread across the entire country of the UK. KFC incurred gargantuan losses that amounted to 1 million pounds per day. From this incident, the importance of delivery and shipping should be clear to you.
Timely delivery brings customers and money
Whether it’s about home delivery food apps or e-commerce product delivery apps, most business owners believe that the quality of the item sold is the thing that influences sales. If you harbor the same concept in your mind, then it’s time to change it.
With poor delivery services, your high-quality product will cease to retain its value. Inept shipping or delivery will rob you of your clients and money. You may argue that you will gain new customers even if you lose one.
However, online reviews and rating sites won’t overlook your mistakes. Today’s buyers remain informed, thanks to the internet. Everyone will know about your incapability regarding deliveries and your business will succumb to this ailment. That’s why you need to adhere strictly to shipping dates and delivery times. Even if you can’t be super fast, you need to be on-time.
Why you need it
1. Intensely satisfying: Experts working with quick app development companies say that receiving same-day or on-time delivery is intensely satisfying to your clients. If you can maintain your consistency, then it will build a customer’s reliability.
The satisfaction they receive will drive them to share positive ratings and reviews for your products and services. In the long run, your company will win loyalty and support from your customers.
2. Bringing in new clients: As already mentioned earlier, the commoners remain much more informed today because everybody out there has easy accessibility to the world of the web. Every potential client will research your abilities first. Only then they will consider buying anything from you.
Your existing clients will give positive reviews, and those will drag more customers to your business. Timely delivery is an integral part of small business development. When it comes to new customers, maintaining punctuality regarding deliveries and shipping are the first tests.
Apart from that, it’s the first direct interaction between your company and the buyer. Being timely with deliveries will allow you to create an everlasting good impression that opens the gates to further transactions.
3. Efficiency enhancer: When you stick to on-time deliveries, you will be able to make every associated process perform rhythmically. On-time deliveries sought by clients through an iPhone home delivery app or an android home delivery app will let you synchronize your storage distribution, logistics plans, transportation means, route assignment, etc.
You will also be able to choose the right people for the job. It’s utterly illogical to make alterations and amendments as quickly as possible in case you meet difficulties in deliveries.
Specialists working with a USA based home delivery app development company say that on-time shipping and deliveries add to the proficiency and stature of the business. It’s mandatory for both food delivery agencies and shipping companies.
With the support of app developers, you can find out more about a customer’s desired delivery date and time. You can also prevent every delivery failure. The specialists also advise business owners to partner with reputed logistics companies. It’s another excellent way to accomplish your mission.
The right logistics company will help you establish an efficient shipping system of your own. In doing so, you will gain more advantages. Despite the competitiveness that infests the markets, a new company can survive and thrive only if it’s punctual and persistent about maintaining that punctuality.
Author Bio: At the center, Moon Technolabs Pvt Ltd – one of the top mobile app development companies are driven by the vision, sharpness and flourished under the leadership quality led by none other than the founder & CEO: Mr. Jayanti Katariya. Managing requirements and serving productive results to entrepreneurs. Email:- firstname.lastname@example.org